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Repair Services

Repair Services

Operator performance and instrument uptime are critical to your research and lab operations. With decades of life sciences leadership, customers rely on Beckman Coulter for everything from preventative maintenance, genuine parts and quality repairs to comprehensive online learning and instructor-led training programs.

Our Tech Support Call Center provides the first line of support in resolving your technical issues. Expertly trained and certified specialists help identify, isolate are resolve most technical issues by phone.

When it comes to world-class support—wherever you are—we're behind you. See our worldwide Office Locations.

Depot Calibration & Repair Services for Particle Counting Equipment & TOC analyzers

Audit-quality Calibration services, expert repairs and instrument qualification services performed at five depot locations across North America..

Service Requests: serviceadmingp@beckman.com

Onsite Repairs, Calibration & Instrument Validation Services

No one knows Beckman Coulter instruments like the team that designs and builds them. When you need onsite repair, calibration or validation services, trust our factory-trained field engineers for the highest quality and most efficient service.

All Products (US & Canada): 800-369-0333

Particle Counting Repairs (US & Canada) Email: particlecountingsupport@beckman.com

Depot Calibration Request

Contact Information

First Name

Last Name

Company/Institution

Role

Work Phone

Work Email

Bill To Address 1

Bill To Address 2

Bill To City

Bill To State/Province

Zip Code

Bill To Country

Return Shipping Detail

Will the calibrated instrument be return-shipped to the same address or to a different location?

Same addressReturn calibrated device to a different location

Return Shipping Address

First Name

Last Name

Company/Institution

Address Line 1

Address Line 2

City

Postal/Zip Code

State/Province

Country

Calibration Service Detail

Please submit a separate form for each Instrument or Service Type request.

Please select your Instrument or Service Type:

MET ONE Air Calibration

All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping.

MET ONE Calibration Options

A - CAL \| 2100 - 2200 - 237H - 3411 - 237 S [$1,190]	$1,190
B - CAL \| 3413 – 3415 – 3423 – 3425 – 3445 [$930]	$930
C - CAL \| 237 A/B – 2313 – 2315 – 2400 – 2408 – 3313 – 3315HHPC2 – HHPC2+ – HHPC3+ – HHPC6 – HHPC6+R5700 – R5800 – R5900 – 6000 series – 7000 series [$880]	$880
D - CAL \| 227 A/B – 228 – 229 – R4700 – R4800 – R4900 [$670]	$670
ISO CAL \| FULL ISO 21501-4 CALIBRATION Includes Counting Efficiency & Resolution. This is an additional charge to standard calibration above.Only available on models: 3413 – 3415 – 3423 – 3425 – 3445 and 6000 – 7000 series [$350]	$350
PROBE CAL \| RH Temperature and Humidity probes [$350]	$350

*Full ISO 21501-4 calibration includes counting efficiency & resolution. Charge shown is in addition to primary calibration selection. Available on MET ONE models: 3413, 3415, 3423, 3425 & 6000/7000 series.

HIAC Liquid Calibration

All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping.

As-Received Data is only available on HIAC Liquid PSL, PODS & 8011+ equipment.

HIAC Calibration Options

PSL Water Calibration: All HRLD Sensors (includes data) [$930]	$930
PSL Water Calibration: MC-05, MC-100 (includes data) [$1,290]	$1,290
MTD Oil Calibration: HRLD 100, 150 & 600 (as received data included with 8011+ systems only) [$1,035]	$1,035
ULTRAPURE: UP-100 [$1,800]	$1,800
ROC Verification [$260]	$260
PODS or PODS+ [$1,290]	$1,290
GLYCOUNT Portable: Glycol Fluid Calibration [$1,435]	$1,435

ANATEL TOC Calibration

All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.

Pricing includes ISO/NIST calibration, certificate & two-day courtesy return shipping.

Anatel TOC Calibration Options

Calibration: A1000 S10, S20, S20P, XP & XPS [$1,509]	$1,509
Calibration: A643-P - A643-S [$1,313]	$1,313
Calibration: TOC600 [$1,202]	$1,202
Calibration: PAT700 [$2,044]	$2,044
SYS-SUIT: A1000 S10, S20, S20P, XP & XPS [$2,141]	$2,141
SYS-SUIT: A643 [$979]	$979
SYS-SUIT: PAT700, TOC600 [$894]	$894
As Received Data: A1000 S10, S20, S20P, XP & XPS, A643-P, A643-S [$759]	$759
As Received Data: PAT700, TOC600 [$634]	$634
UV Lamp: A1000 S10, S20, S20P [$654]	$654
UV Lamp: A1000 XP & XPS [$1,013]	$1,013
UV Lamp: A643 - TOC600 [$555]	$555
UV Lamp: PAT700 [$642]	$642
Calibration Resistor [$224]	$224
C80 Repair Service [$1,166]	$1,166

Repair/Evaluation - All Products

All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping.

For Repair Other/Eval Fee: a deposit is required to reserve an evaluation. Once evaluated, an estimate for the cost of actual repairs will be issued for authorization before any work is completed. If repair estimate is rejected, the evaluation fee will be invoiced and the instrument returned as is. Services are invoiced after the maintenance is complete and the instrument has been returned.

REPAIR OTHER - PROBLEM DETAIL NOTES

Repair Options Estimated Cost

FLOW/PUMP ISSUE (Air units only) [$3,530]	$3,530
HRLD SENSOR ISSUE [$2,500]	$2,500
INSTRUMENT WILL NOT TURN ON [$1,810]	$1,810
BATTERY REPLACEMENT [$550]	$550
DISPLAY SCREEN REPLACEMENT [$1,340]	$1,340
CALIBRATION ALARM (Calibration not included) [$2,510]	$2,510
REPAIR OTHER/EVAL FEE – deposit required. Please provide details of problem in detail notes below. Repair estimate will be provided after evaluation for authorization and payment method [$330]	$330

Instrument Serial Number

Model Number

System ID Number

Manufacturing Part Number

Contract Number

Additional Comments

Service Priority Selections

Select your service and return transit priority.

Standard (10-business days & 2-day return shipping)	Included
Rush: One business day turn around with 1-day return shipping (Note: available for calibration service or evaluation of repair only) Excludes: Anatel, Ultrapure, CCPHA, 3400 STD, MC-100/200 & INT’L [$575]	$575

Payment Options

Total cost based on Calibration and Service Priority selections. Accepted forms of payment include credit card and NET-30 purchase order. Payment will be taken and processed as part of the RMA issue process. For credit card payments please call 541-472-6594. Do not email credit card information.

If you have a NET-30 purchase order, please upload here.

Will you be paying with credit card?

Add up total amount of services selected

For Met One, HIAC, Anatel - Contract Customers enter $0.00

Aparelhos

Air Particle Counters
Cell Counters and Analyzers
Cell Preparation Systems
Centrífugas
Citômetros de fluxo
Integrated Solutions
Liquid Handlers
Contadores de Partículas Líquidas
Caracterização de partículas
TOC Analyzers

Reagentes

AQUIOS Reagents
ClearLLab Panels
Clinical Research Kits
Custom Reagent Services
DuraClone Panels
Fixation
Genomic Reagents
Lysis With Permeabilization
Lysis Without Permeabilization
Multi-Color Antibody Panels
QC and Support Reagents
Single-Color Antibodies

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Beckman Coulter Diagnostics

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Life Sciences Division Headquarters
5350 Lakeview Parkway S Drive
Indianapolis, IN 46268
United States

NOT ALL PRODUCTS ARE AVAILABLE IN ALL COUNTRIES.
PRODUCT AVAILABILITY AND REGULATORY STATUS DEPENDS ON COUNTRY REGISTRATION PER APPLICABLE REGULATIONS

The listed regulatory status for products correspond to one of the below:
IVD: In Vitro Diagnostic Products. These products are labeled "For In Vitro Diagnostic Use."
ASR: Analyte Specific Reagents. These reagents are labeled "Analyte Specific Reagents. Analytical and performance characteristics are not established."
CE: Products intended for in vitro diagnostic use and conforming to European Directive (98/79/EC). (Note: Devices may be CE marked to other directives than (98/79/EC)
RUO: Research Use Only. These products are labeled "For Research Use Only. Not for use in diagnostic procedures."
LUO: Laboratory Use Only. These products are labeled "For Laboratory Use Only."
No Regulatory Status: Non-Medical Device or non-regulated articles. Not for use in diagnostic or therapeutic procedures.

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